Shipping and Receiving Clerk 2

FMOLHS•Baton Rouge, LA

About The Position

The Shipping and Receiving Clerk 2 prepares items for shipment; verifies and maintains records on incoming and outgoing shipments; loads and unloads trucks; receives and unpacks materials and supplies; reports shipping damages and discrepancies; and maintains shipping and receiving reports. The role relies on experience and judgment to plan and accomplish goals, works under minimal supervision, may lead and direct others, and typically reports to a supervisor or manager. The position supports customer service by communicating effectively, responding to customer concerns, conducting routine quality/service rounds, and contributing to a positive experience for patients, visitors, and employees. It also involves maintaining adequate staffing, coaching and mentoring employees, serving as an active preceptor or trainer, receiving and storing supplies and equipment according to proper procedures, completing project tasks, and participating in performance improvement initiatives.

Requirements

  • Two years of experience in service/trades, including at least one year in a materials position.
  • High school diploma or equivalent.

Responsibilities

  • Prepare items for shipment.
  • Verify and maintain records on incoming and outgoing shipments.
  • Load and unload trucks.
  • Receive and unpack materials and supplies.
  • Report shipping damages and discrepancies.
  • Maintain shipping and receiving reports.
  • Communicate effectively with customers and respond to customer issues or concerns.
  • Perform routine quality/service rounds to units and help ensure patients, visitors, and employees have a quality experience.
  • Demonstrate commitment to customer satisfaction through quality work, communication, problem solving, initiative, flexibility, adaptability, and attitude.
  • Greet customers in a friendly manner and work effectively with others, recognizing the value of a diverse workforce and remaining open to different viewpoints, ideas, and talents.
  • Maintain adequate staffing needs.
  • Coach and mentor employees and serve as an active preceptor/trainer.
  • Receive and store supplies and equipment while ensuring proper procedures are followed.
  • Execute project tasks and actively participate in performance improvement initiatives.
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