Shipping and Logistics Team Lead

Carrier • Charlotte, NC

8d • $24 - $48

About The Position

Carrier is hiring a Shipping and Logistics Team Lead to support safety, quality, productivity, delivery, and cost performance across shipping, receiving, and warehousing operations. The role is responsible for meeting department expectations and performance metrics, ensuring safe material handling, preventing inventory and shipping errors, meeting daily throughput goals, and identifying cost-saving improvements.

The Team Lead coordinates daily assignments and provides operational support to material handlers, forklift operators, and shipping/receiving clerks. They communicate priorities and operational updates, troubleshoot shipping and warehouse challenges, maintain accurate shipping documentation, support training and cross-training, and lead weekly meetings to review performance and continuous improvement opportunities.

Requirements

• High school diploma or GED.
• At least 1 year of warehouse or logistics experience, including hands-on use of a Warehouse Management System (WMS) and barcode/scanning equipment in a shipping, receiving, or distribution environment.
• At least 1 year of leadership experience, including supervising or coordinating warehouse personnel and facilitating team activities or group meetings.
• Ability and willingness to work overtime, including evening or weekend shifts, as required by operational needs.

Nice To Haves

• Work history demonstrating teamwork, versatility, and adaptability.
• Proven problem-solving abilities.
• Ability to work independently and with others.
• Strong decision-making and leadership capabilities.
• Proficiency in Microsoft Office, including Word and Excel.
• Excellent written and verbal communication skills.
• Understanding of freight handling, LTL and parcel shipments, dock operations, and carrier scheduling.
• Forklift, Mi-jack, or powered industrial truck experience; certification preferred.
• Background in lean logistics, 5S, or continuous improvement methods.
• Experience coordinating warehouse staff or leading a logistics team.

Responsibilities

• Monitor, assist, and improve safety, quality, productivity, delivery, and cost across shipping, receiving, and warehousing.
• Ensure safe material-handling and warehouse operations, including forklift use, dock work, and storage practices.
• Prevent and resolve inventory discrepancies, shipping errors, packaging issues, and receiving variances.
• Meet daily shipping throughput, receiving processing, order picking, staging, and loading productivity goals.
• Identify and implement improvements to reduce freight, labor, handling, and storage costs.
• Contribute to departmental KPIs, including on-time shipment, dock-to-stock cycle time, picking and packing accuracy, inventory accuracy, and carrier performance.
• Model attendance and punctuality expectations for the logistics team.
• Motivate and engage team members through positive reinforcement and clear direction.
• Communicate carrier cutoff times, customer delivery expectations, inbound material priorities, and warehouse flow needs.
• Maintain knowledge of shipping, receiving, WMS workflows, inventory control, and material flow operations.
• Provide immediate operational support when staffing gaps occur.
• Coordinate daily assignments for material handlers, forklift operators, and shipping/receiving clerks.
• Lead weekly stand-up meetings to review performance metrics and continuous improvement opportunities.
• Communicate shift-to-shift about inventory issues, workload, equipment status, staffing needs, and safety concerns.
• Troubleshoot carrier delays, damaged freight, inbound discrepancies, and WMS scanning errors.
• Ensure accuracy in packing, labeling, pallet documentation, and shipping paperwork.
• Promote continuous improvement tools to reduce waste and increase workflow efficiency.
• Provide new employee orientation and cross-training.
• Ensure logistics equipment, including forklifts, pallet jacks, and scanners, is in safe operating condition.
• Identify opportunities to improve material flow, reduce bottlenecks, and eliminate non-value-added activities.

Benefits

• Medical, dental, and vision benefits.
• Wellness incentives.
• Retirement benefits.
• Paid vacation days, up to 15 days.
• Paid sick days, up to 5 days.
• Paid personal leave, up to 5 days.
• Paid holidays, up to 13 days.
• Birth and adoption leave.
• Parental leave.
• Family and medical leave.
• Bereavement leave.
• Jury duty leave.
• Military leave.
• Purchased vacation.
• Short-term and long-term disability.
• Life insurance and Accidental Death and Dismemberment coverage.
• Health Savings Account, Healthcare Spending Account, and Dependent Care Spending Account.
• Tuition assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED