Shipping and Logistics Manager
About The Position
Merch Traffic is a leading music merchandising company within the Live Nation family, partnering with top-tier artists to create iconic merchandise offerings across our major lines of business, from touring to retail to online sales. As part of Live Nation Entertainment, the global leader in live entertainment, Merch Traffic supports creative merchandising strategies that bring fans closer to the artists they love. This person will be responsible for tracking purchasing orders, coordinating shipping from suppliers to multiple locations worldwide, and completing receipts in our inventory software. They will lead the logistics strategy and collaborate across multiple departments and partners to create shipping programs that deliver best in class supply chain network and costs to events, retailers, and customers, while preserving financial sustainability and operational efficiency.
Requirements
- 3 to 5 years of previous shipping and logistics experience
- Familiarity with freight, UPS, FedEx, and DHL, both domestically and internationally
- Knowledge of Harmonized System (HS) Codes and completing commercial invoices
- Experience with SAP, Xero, or similar inventory software
- Strong mastery of Excel
- Detail and deadline-oriented, with strong follow through
- Strong analytical and problem-solving skills
- Thrives in fast-paced, high-demand environment
- Excellent written and verbal communication skills required
- Possess a positive work attitude with the ability to work on many projects at one time
Nice To Haves
- Bachelor's degree in a related field (Supply Chain Management, Business Administration, Logistics, or similar) preferred but not required
- Work experience in entertainment and/or music industries a plus
Responsibilities
- Manage and coordinate all shipment activities across all lines of business, domestic and international
- Work across all departments, 3P distributors, and other parties to ensure product gets to the right place, on time, and at the best possible cost
- Ensure all shipments are compliant with interstate traffic laws and regulations
- Respond to shipping complaints, lost items, and damages
- Work with vendors and warehouses on proper documentation to match receiving logs
- Receive and transfer product so location and invoicing is correct
- Monitor production team open purchase orders to ensure timely receiving of goods
Benefits
- Medical, vision, dental and mental health benefits for you and your family
- Access to a health care concierge
- Flexible or Health Savings Accounts (FSA or HSA)
- Free concert tickets
- Generous paid time off including paid holidays, sick time, and personal days
- 401(k) program with company match
- Stock reimbursement program
- New parent programs including caregiver leave and baby bonuses
- Fertility, adoption, foster, or surrogacy support
- Career and skill development programs with School of Live
- Tuition reimbursement
- Student loan repayment
- Volunteer time off
- Crowdfunding match
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
