Shipper-Receiver, Full-Time, Mayfaire Town Center, Pottery Barn

Williams-Sonoma • Wilmington, NC

4d • Onsite

About The Position

This is a full-time Shipper-Receiver position at Pottery Barn, located at Mayfaire Town Center. The role involves providing excellent customer service, processing shipments, maintaining inventory records, managing merchandise flow from the stockroom to the sales floor, ticketing and stocking merchandise, organizing the stockroom, processing inventory paperwork, maintaining records of off-site merchandise, executing timely processing of donations and MOS merchandise, packing and logging shipments, maintaining a clean and organized stockroom, completing daily tasks, potentially supervising and training stock associates, assisting on the sales floor as needed, and complying with all company policies and procedures to minimize loss.

Requirements

• 1-2 years stockroom experience
• 1-2 years customer service experience.
• Basic product knowledge preferred.
• Effective planning and time management skills to execute multiple tasks simultaneously.
• Valid driver’s license (where applicable)

Responsibilities

• Exemplify the highest level of customer service standards to internal and external customers
• Assist management in planning for receipt of shipments to determine cost-effective receipt and any additional staffing needs
• Process shipments as delivered. Ensure inventory records are properly maintained
• Direct merchandise flow from stock room to sales floor
• Ticket and stock merchandise in the stock room or prepare for immediate distribution to the sales floor
• Organize stockroom departments by stocking merchandise and supplies on appropriate shelves or in off site locations. Adjust stocking procedures to ensure aisles and exits are clear and merchandise is stored per Company standards.
• Process inventory paperwork, including store-to-store transfers, receiving logs, e-sends, receiving discrepancies, damaged merchandise, and returns.
• Maintain an accurate record of merchandise stored at the off-site locations
• Execute timely processing of donations and MOS merchandise
• Pack and log merchandise as required for shipments
• Ensure stockroom is swept and clean with garbage removed and supplies organized
• Complete tasks listed on daily agenda or as assigned (i.e., maintenance of store, lighting, cleaning)
• May supervise and train stock associates
• Assist on sales floor as needed
• Comply with all Company Policy and Procedures
• Ensure all appropriate stockroom procedures are followed to minimize loss to the company

Benefits

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed