Shipper-Receiver, Full Time, New York City - Pottery Barn

Williams-Sonoma • New York, NY

4d • Onsite

About The Position

The Shipper-Receiver role at Pottery Barn in New York City is a full-time position focused on managing the receipt and flow of merchandise. This role is crucial for maintaining inventory accuracy and ensuring the stockroom operates efficiently. The position requires a strong emphasis on customer service, both internal and external, and involves assisting management with shipment planning and staffing needs. The Shipper-Receiver will be responsible for processing incoming shipments, updating inventory records, directing merchandise from the stockroom to the sales floor, and ticketing/stocking merchandise. They will also organize stockroom departments, ensure aisles and exits are clear, and prepare merchandise for distribution. Processing inventory paperwork, including transfers, receiving logs, discrepancies, damaged goods, and returns, is a key part of the role. Additionally, the Shipper-Receiver will maintain accurate records of off-site inventory, process donations and MOS merchandise, and pack/log shipments. Maintaining a clean and organized stockroom, completing daily tasks, and potentially supervising/training stock associates are also expected. The role may require assisting on the sales floor as needed and ensuring all stockroom procedures are followed to minimize company loss.

Requirements

• 1-2 years stockroom experience
• 1-2 years customer service experience
• Basic product knowledge preferred
• Effective planning and time management skills to execute multiple tasks simultaneously
• Valid driver’s license (where applicable)
• Ability to be mobile on the sales floor for extended periods of time
• Ability to operate POS system
• Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques
• Full time associates are expected to have open availability to meet the needs of the business
• Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday)
• For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required
• Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday)

Responsibilities

• Exemplify the highest level of customer service standards to internal and external customers
• Assist management in planning for receipt of shipments to determine cost-effective receipt and any additional staffing needs
• Process shipments as delivered
• Ensure inventory records are properly maintained
• Direct merchandise flow from stock room to sales floor
• Ticket and stock merchandise in the stock room or prepare for immediate distribution to the sales floor
• Organize stockroom departments by stocking merchandise and supplies on appropriate shelves or in off site locations
• Adjust stocking procedures to ensure aisles and exits are clear and merchandise is stored per Company standards
• Process inventory paperwork, including store-to-store transfers, receiving logs, e-sends, receiving discrepancies, damaged merchandise, and returns
• Maintain an accurate record of merchandise stored at the off-site locations
• Execute timely processing of donations and MOS merchandise
• Pack and log merchandise as required for shipments
• Ensure stockroom is swept and clean with garbage removed and supplies organized
• Complete tasks listed on daily agenda or as assigned (i.e., maintenance of store, lighting, cleaning)
• May supervise and train stock associates
• Assist on sales floor as needed
• Comply with all Company Policy and Procedures
• Ensure all appropriate stockroom procedures are followed to minimize loss to the company

Benefits

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed