Shipper-Receiver

Williams-Sonoma•Portland, OR

1d•Onsite

About The Position

This role involves managing shipments, maintaining inventory records, and ensuring the efficient flow of merchandise. The Shipper-Receiver will exemplify high customer service standards, assist in planning for shipment receipt, and process shipments as they are delivered. Key duties include organizing the stockroom, ticketing and stocking merchandise, processing inventory paperwork, and maintaining accurate records of off-site inventory. The position also involves executing timely processing of donations and MOS merchandise, packing and logging shipments, and ensuring the stockroom is clean and organized. Additionally, the role may include completing daily tasks, assisting on the sales floor as needed, and ensuring stockroom procedures are followed to minimize company loss. The company is described as a successful, fast-growing company with an entrepreneurial vibe, a technologically and data-driven business, and at the forefront of tech and retail.

Requirements

1-2 years stockroom experience
1-2 years customer service experience
Effective planning and time management skills to execute multiple tasks simultaneously
Valid driver’s license (where applicable)
Ability to be mobile on the sales floor for extended periods of time
Ability to operate POS system
Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques
Full time associates are expected to have open availability to meet the needs of the business.
Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday).
For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required.
Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).

Nice To Haves

Basic product knowledge preferred

Responsibilities

Exemplify the highest level of customer service standards to internal and external customers
Assist management in planning for receipt of shipments to determine cost-effective receipt and any additional staffing needs
Process shipments as delivered
Ensure inventory records are properly maintained
Direct merchandise flow from stock room to sales floor
Ticket and stock merchandise in the stock room or prepare for immediate distribution to the sales floor
Organize stockroom departments by stocking merchandise and supplies on appropriate shelves or in off site locations
Adjust stocking procedures to ensure aisles and exits are clear and merchandise is stored per Company standards
Process inventory paperwork, including store-to-store transfers, receiving logs, e-sends, receiving discrepancies, damaged merchandise, and returns
Maintain an accurate record of merchandise stored at the off-site locations
Execute timely processing of donations and MOS merchandise
Pack and log merchandise as required for shipments
Ensure stockroom is swept and clean with garbage removed and supplies organized
Complete tasks listed on daily agenda or as assigned (i.e., maintenance of store, lighting, cleaning)
May supervise and train stock associates
Assist on sales floor as needed
Comply with all Company Policy and Procedures
Ensure all appropriate stockroom procedures are followed to minimize loss to the company

Benefits

A generous discount on all Williams-Sonoma, Inc. brands
A 401(k) plan and other investment opportunities
A wellness program that supports your physical, financial and emotional health
Paid vacations and holidays (full-time)
Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

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