Shipper/Receiver I

LGC Group•Manchester, NH

2d•Onsite

About The Position

The Shipper/Receiver I handles the accurate receipt, storage, packaging, documentation, and shipment of products, samples, and materials to support customer and business needs. The role ensures compliance with transportation regulations, including DOT and IATA requirements, and supports inventory accuracy, internal material movements, and customer service. It works closely with Customer Service, Procurement, Compliance, and external transportation providers to ensure materials and products move on time and in compliance with requirements. The position packages and prepares domestic and international shipments, coordinates with carriers on shipping issues, receives and distributes incoming materials, and picks, stages, and inspects customer orders. The employee follows standard operating procedures, work instructions, safety practices, and regulatory requirements; raises process, compliance, and safety concerns; handles customer service requests and shipment quotations; and takes on additional duties and projects as business needs require.

Requirements

Be at least 18 years of age and fluent in English.
High school diploma or GED, related experience and/or training, or an equivalent combination of education and experience.
Basic computer proficiency and ability to learn business software applications.
Ability to read and interpret work instructions, safety procedures, and regulatory documentation.
Ability to obtain DOT and IATA certifications provided by the company.
Use a pallet jack or drum dolly to move heavier loads.
Occasionally lift approximately 60 pounds.
Frequently bend, stoop, squat, push, and pull parts and part containers.
Perform repetitive motion due to computer use.
Current U.S. work authorization; the company is unable to sponsor or assume sponsorship for temporary visas.

Nice To Haves

Experience with FedEx, UPS, DHL, and other carrier shipping systems.
Hazardous materials shipping experience.
International shipping experience.

Responsibilities

Package and prepare domestic and international shipments according to customer requirements, service levels, and regulations.
Work with carriers to resolve shipping issues such as late, missing, or damaged deliveries.
Receive, inspect, document, and distribute incoming materials.
Pick, stage, and inspect customer orders accurately.
Follow SOPs, work instructions, and regulatory requirements, while identifying opportunities to improve efficiency, accuracy, and customer service.
Escalate process, compliance, or safety concerns appropriately.
Handle customer service requests and shipment quotations.
Follow company safety policies and procedures, and immediately report accidents to a manager or supervisor.
Exemplify LGC core values in day-to-day work.
Perform additional duties and projects assigned to support business needs.