Shipper/Receiver I

LGC Group•Manchester, NH

About The Position

The Shipper/Receiver I is responsible for accurately receiving, handling, storing, packaging, documenting, and shipping products, samples, and materials in support of customer and business needs. The role ensures compliance with applicable transportation regulations, including DOT and IATA requirements, and supports inventory accuracy, internal material movements, and customer service activities. The position works with Customer Service, Procurement, Compliance, and external transportation providers to ensure materials and products move promptly and in compliance with requirements.

Requirements

  • Must be at least 18 years of age and fluent in English.
  • High school diploma or GED, related experience and/or training, or an equivalent combination of education and experience.
  • Basic computer proficiency and ability to learn business software applications.
  • Ability to read and interpret work instructions, safety procedures, and regulatory documentation.
  • Ability to obtain DOT and IATA certifications provided by the company.
  • Ability to use a pallet jack or drum dolly to move heavier loads.
  • Current U.S. work authorization; the company is unable to sponsor or assume sponsorship for temporary visas.

Nice To Haves

  • Experience with FedEx, UPS, DHL, and other carrier shipping systems.
  • Hazardous materials shipping experience.
  • International shipping experience.

Responsibilities

  • Package and prepare domestic and international shipments according to customer requirements, established service levels, and regulatory requirements.
  • Work with carriers to resolve shipping issues, including late deliveries and missing or damaged shipments.
  • Receive, inspect, document, and distribute incoming materials.
  • Pick, stage, and inspect customer orders accurately.
  • Follow established SOPs, work instructions, and regulatory requirements, while identifying opportunities to improve efficiency, accuracy, and customer service.
  • Escalate process, compliance, or safety concerns appropriately.
  • Handle customer service requests and shipment quotations.
  • Follow company safety policies and procedures, and immediately report accidents to a manager or supervisor.
  • Exemplify LGC core values in day-to-day work.
  • Perform additional duties and projects assigned to support business needs.
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