SHINE Program Specialist

Mid-Florida Area Agency on Aging Inc•Gainesville, FL

7d•$0 - $41,350•Hybrid

About The Position

Elder Options is seeking a qualified individual to fill a full-time, professional position for the SHINE (Serving Health Insurance Needs of Elders) Program. Candidates must have excellent communication and customer service skills, strong computer skills, be self-directed, organized and have the ability to prioritize work effectively. Human service/aging network experience a plus. Must be caring, credible and committed. Candidates cannot hold an insurance license. Travel throughout sixteen county area is required and is reimbursed at State rate.

Requirements

Bachelors degree (B.A./B.S.) from four-year college or university; or four years related experience and/or training; or equivalent combination of education and experience.
Successful completion of the SHINE Basic Training, SHINE Presentation Skills Certification, and training for STARS, MIPPA, and SMP is required for maintaining this position. Training will be provided.
Regular and consistent attendance is essential to perform the vital functions of this position.
This role requires the use of discretion, independent judgment, ability to make complex decisions, and the ability to perform a variety of advanced technical duties, many of which are time sensitive in nature.
The employee is regularly required to talk and hear.
The employee frequently is required to sit; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.
The employee is occasionally required to stand, walk, climb, or balance; and stoop, kneel or crouch.
The employee must occasionally lift and/or move up to 20 pounds.
Level 2 background screening and driver record check are required.

Nice To Haves

Human service/aging network experience
Experience working with older and/or disabled adults.
Ability to effectively communicate difficult concepts to older and/or disabled adults.
Experience working with volunteers.

Responsibilities

Providing administrative support to the SHINE Liaison, volunteers, and the program overall
Coordinating the provision of materials and supplies
Managing volunteer equipment, materials, and supplies
Maintaining the database of volunteer records, training, activity time, and equipment
Providing Medicare counseling to beneficiaries, families, and caregivers
Participating in SHINE presentations and outreach activities
Producing and distributing reports