Shift Supervisor (Ellington)

Childrens Rescue Fund•New York, NY

2h•$0 - $50,000

About The Position

The Shift Supervisor (also described as the Shift/Safety Supervisor) manages and supervises the Safety Monitors on the assigned shift and monitors facility activities to promote safety in the physical plant and civility among clients, visitors, and staff. The position oversees security operations, incident response and documentation, referrals and initial family intake, and administrative recordkeeping. The supervisor also supports staff training and performance evaluations and oversees use of the DHS Client Assistance and Re-housing System (CARES).

Requirements

Security license.
F80 certification.
Current CPR certification.
New York State driver's license.
Two years of supervisory experience in commercial or residential security or law enforcement, or five years of experience as a Private/Personal Security Officer.
Good communication skills.
Experience working with women and children.
Demonstrate superior professionalism at all times, including under pressure or when facing challenges with clients.
Successfully complete a background investigation.

Responsibilities

Supervise Safety Monitors and ensure safety and security duties are performed according to agency protocol.
Conduct fire drills and document results.
Respond to incidents and follow DHS and agency protocols for responding to and documenting incidents.
Report incidents of child abuse to the state Central Registry.
Interact with HERO, provide updates on unit vacancies and occupancies, accept referrals, and conduct initial intake of new families upon arrival at the facility.
Answer facility calls and direct them appropriately.
Ensure Safety Monitors conduct patrols, monitor the CCTV camera system, and report and document observations.
Assist Safety Monitors in ensuring clients follow shelter rules.
Train Safety Monitors in security measures and recommend procedural or equipment changes to the Manager of Building Operations.
Conduct daily audits of the Safety Monitor's Desk Log and Supervisor's Desk Log for accuracy and content.
Prepare and conduct employee appraisal evaluations in a timely and thorough manner.
Prepare and audit incident and accident reports.
Maintain and schedule daily van usage.
Complete end-of-shift reports and email them to the Manager of Operations, Program Director, and DSS/Assistant Director.
Oversee and supervise department staff in using the DHS CARES system for intake check-in, incident reports, and facility bed management.
Perform other duties as assigned.