shift supervisor - Store# 10131, VALLEY VIEW & BALL

Starbucks Coffee Company•Cypress, CA

10d•$26 - $29•Onsite

About The Position

As a Shift Supervisor, you will lead with craft and heart to make the coffeehouse a warm, welcoming space for the community. You will help create meaningful customer moments, prepare and coach the preparation of food and beverages, and direct or coordinate the work of other employees. Starbucks offers developmental experiences and a range of benefits to support partners and their families.

Requirements

At least six months of experience in a position requiring constant interaction with customers and fulfillment of their requests.
At least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
Ability to direct the work of others.
Ability to learn quickly.
Effective oral communication skills.
Knowledge of the retail environment.
Strong interpersonal skills.
Ability to work as part of a team.
Ability to build relationships.
Availability to work flexible hours, which may include early mornings, evenings, weekends, nights, and/or holidays.
Ability to meet store operating policies and standards, with or without reasonable accommodations.

Responsibilities

Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including changes to temperature, ingredient quantities, or ingredient substitutions.
Direct the work of others and delegate or coordinate tasks for employees.
Meet store operating policies and standards for beverage and food quality, cash handling, and store safety and security.
Provide customer service by interacting with customers and fulfilling their requests.
Maintain regular and consistent attendance and punctuality.

Benefits

Medical, dental, and vision insurance.
Basic and supplemental life insurance and other voluntary insurance benefits.
Short-term and long-term disability.
Paid parental leave.
Family expansion reimbursement.
Paid vacation, subject to an introductory period and accrual terms.
Sick time, subject to accrual terms and work location.
Additional pay for working on one of eight observed holidays.
Eligible partners may participate in a 401(k) retirement plan with employer match.
Discounted company stock program (S.I.P.).
Starbucks equity program (Bean Stock).
Quarterly bonus opportunity.
Incentivized emergency savings and financial well-being tools.
100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan.
Student loan management resources and access to other educational opportunities.
Backup care.
DACA reimbursement.