shift supervisor - Store# 69057, BIG BEND RD & SUMMERFIELD CROSSING

Starbucks Coffee Company•Riverview, FL
•$20 - $22

About The Position

As a Shift Supervisor at Starbucks, you will lead with craft and heart to help make the coffeehouse a warm, welcoming space for the community. The role involves supporting store operations, providing quality beverages and food products, handling cash, maintaining store safety and security, and preparing and coaching the preparation of food and beverages to standard recipes or customized customer requests. The position requires regular, punctual attendance and availability for flexible hours, which may include early mornings, evenings, weekends, nights, and holidays. Starbucks describes opportunities for growth through developmental experiences and offers benefits to eligible partners and their families.

Requirements

  • At least six months of experience in a position involving constant interaction with customers and fulfillment of customer requests.
  • At least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
  • Availability to work flexible hours that may include early mornings, evenings, weekends, nights, and holidays.
  • Ability to direct the work of others.
  • Ability to learn quickly.
  • Effective oral communication skills.
  • Knowledge of the retail environment.
  • Strong interpersonal skills.
  • Ability to work as part of a team.
  • Ability to build relationships.
  • Ability to meet store operating policies and standards, with or without reasonable accommodation.

Responsibilities

  • Direct the work of other employees and delegate tasks or coordinate the work of two or more employees.
  • Prepare and coach the preparation of food and beverages according to standard recipes or customized customer requests, including recipe changes.
  • Meet store operating policies and standards for beverage and food quality, cash handling, and store safety and security.
  • Interact with customers and fulfill their requests.
  • Maintain regular and consistent attendance and punctuality.

Benefits

  • Medical, dental, and vision insurance.
  • Basic and supplemental life insurance and other voluntary insurance benefits.
  • Short-term and long-term disability.
  • Paid parental leave and family expansion reimbursement.
  • Paid vacation, accrued after an introductory period; annual accrual is up to 40 hours (64 hours in California).
  • Sick time, accrued at one hour for every 25 or 30 hours worked, depending on work location.
  • Additional pay for working on one of eight observed holidays.
  • Eligible participation in a 401(k) retirement plan with employer match.
  • Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock).
  • Quarterly bonus opportunity.
  • Incentivized emergency savings and financial well-being tools.
  • 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
  • Student loan management resources and access to other educational opportunities.
  • Backup care and DACA reimbursement.
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