Shift Supervisor - Mist Bar & Lounge

Snoqualmie Casino & Hotel•Snoqualmie, WA

14h•Onsite

About The Position

The Shift Supervisor will provide supervision to the Beverage Department team to implement and maintain exceptional service standards, policies, and procedures. This role is responsible for controlling inventory and distribution of products to maximize profit, guest, and team member satisfaction. The position is full-time, exempt, with an overnight shift from 10 pm to 6 am.

Requirements

High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
Minimum of six (6) months Supervisory experience (Preferred in Restaurant/Bar Operation).
Minimum of one (1) year bartending or serving experience.
Any combination of education and experience that clearly demonstrates the ability to perform the job duties of the position.
Computer knowledge of Microsoft Excel, Word, Outlook, and Point of Sale System (POS).
Must possess intermediate knowledge of spirits, wine, and beer.
Must obtain and maintain a Gaming License from the Snoqualmie Gaming Commission.
Pre-employment drug testing is required for all positions.

Nice To Haves

Minimum of one (1) year Supervisory experience in Restaurant/Bar Operation.
Minimum of three (3) years’ experience in a comparable high-volume beverage or food venue.
Education or experience with liquor laws and regulations.

Responsibilities

Directly supervise bartenders, beverage servers, and barbacks, communicating daily objectives and completing performance management and evaluations.
Perform Suspension of Service protocols in compliance with casino policy and procedure.
Adhere to all Mist department policies and procedures consistently with the supervisor team.
Input orders to the warehouse and maintain all par levels set by the department.
Attend all supervisor meetings and other meetings as instructed by management.
Perform daily GSRs and effectively train team members in areas needed.
Write daily floor plans in accordance with Mist procedure and communicate with the team.
Ensure all Mist related areas are kept clean and organized to casino standards.
Review team schedule daily and communicate any concerns or call outs with the supervisor team.
Supervise team members' compliance with uniforms and licenses to ensure compliance with departmental and casino policies.
Attend all training meetings as instructed by manager.
Supervise daily and weekly team member side work and implement accountability.
Complete daily tasks that are assigned, including administration and data entry.
Assist in training of beverage staff, bartenders & barbacks, development and implementation of training manuals, policies, procedures, and job descriptions.
Resolve team member and/or guest incidents to maximize performance and satisfaction.
Schedule staff in accordance with business needs and closely scrutinize labor budget.
Training of “Supervisor in Training”.
Supervise and ensure event set up per event, on time and compliant with department.
Implement new policies and procedures as directed by management.
All other duties as assigned.

Benefits

Competitive Pay: Starting salary range of $64,328.29 - $70,761.12/yr, depending on experience, with opportunities for annual performance-based increases.
Potential career earning trajectory reaching up to $92,632.74/yr over time.
100% employer-paid medical, dental, vision, and prescription coverage.
Competitive family rates starting after 60 days.
401(k).
Employer-paid life insurance.
Long-term disability.
Accrue 21 days of PTO in your first year, growing to 33 days after five (5) years.
Option to cash out PTO twice annually.
Free meals.
Parking.
Paid breaks.
40c/gallon gas discount.
Exciting giveaways like concert and sports tickets.
Access to tuition reimbursement.
Certification programs.
Employee Assistance Program.