Shift Supervisor - Burger King

Onvo•Moosic, PA
•Onsite

About The Position

Oversees daily operations during assigned shifts at Burger King, ensuring customer satisfaction, efficient service, and adherence to company standards. This role involves supervising team members, managing cash handling, and maintaining a clean and safe environment.

Requirements

  • Previous experience in a fast-food or quick-service restaurant environment, with at least 1-2 years in a supervisory or lead role preferred.
  • Excellent communication and interpersonal skills.
  • Strong leadership abilities with a proven track record of motivating and developing a team.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Proficient in basic math and cash handling procedures.
  • Must be able to work flexible hours, including evenings, weekends, and holidays.
  • Ability to stand for extended periods and lift up to 25 pounds.
  • Food handler's permit or ability to obtain one upon hire, as required by local regulations.

Responsibilities

  • Supervise and direct team members during assigned shifts
  • Ensure all Burger King operational standards are met, including food quality, service speed, and cleanliness.
  • Handle cash management accurately, including opening and closing registers, making deposits, and reconciling discrepancies.
  • Address customer inquiries and resolve complaints effectively and professionally.
  • Implement and enforce all health, safety, and sanitation guidelines.
  • Assist in preparing food and serving customers when needed.
  • Foster a positive and productive work environment for all team members.
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