Shift Supervisor - Burger King

Onvo • Pine Grove, PA

4d • Onsite

About The Position

As a Shift Supervisor at Burger King you will lead and motivate a team to ensure smooth operations, exceptional customer service, and adherence to brand standards during your assigned shift. You will be responsible for upholding Onvo's commitment to quality and efficiency in a fast-paced environment.

Requirements

• Proven ability to lead, motivate, and train a team in a fast-paced environment.
• Excellent communication, interpersonal, and customer service skills.
• Strong problem-solving and decision-making abilities.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Basic understanding of inventory management and cash handling procedures.
• Ability to stand for extended periods and lift up to 25 pounds.

Responsibilities

• Supervise and train team members on Burger King's operational procedures, food preparation, customer service, and cleanliness standards.
• Manage shift operations, including opening and closing procedures, cash handling, inventory control, and ensuring proper food safety protocols are followed.
• Address customer inquiries and resolve complaints professionally and efficiently to maintain high levels of customer satisfaction.
• Monitor food quality, portion control, and presentation to ensure all products meet Burger King's standards.
• Maintain a clean, organized, and safe work environment for both team members and customers.
• Assist with scheduling, performance reviews, and disciplinary actions as needed.
• Communicate effectively with management regarding operational issues, employee performance, and customer feedback.
• Operate point-of-sale systems and handle cash transactions accurately.
• Support and enforce all company policies and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed