Shift Supervisor - Burger King

Onvo • Nichols, NY

3d • Onsite

About The Position

As a Shift Supervisor at Burger King, you will be responsible for overseeing daily operations during your assigned shift, ensuring exceptional customer service, maintaining food quality and safety standards, and leading a team of crew members to achieve operational excellence.

Requirements

• Proven ability to lead and motivate a team in a fast-paced environment.
• Excellent communication, interpersonal, and problem-solving skills.
• Strong understanding of food safety and sanitation regulations.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Proficiency in basic computer skills and point-of-sale (POS) systems.
• Must be able to stand for extended periods and lift up to 50 pounds.

Responsibilities

• Supervise and train crew members, ensuring adherence to company policies and procedures, including cash handling, food preparation, and sanitation.
• Manage inventory, place orders, and receive deliveries to maintain appropriate stock levels.
• Monitor and maintain the cleanliness and organization of the restaurant, including dining areas, kitchen, and restrooms.
• Handle customer inquiries and complaints professionally and efficiently to ensure customer satisfaction.
• Ensure compliance with all health and safety regulations, as well as Burger King brand standards.
• Open and close the restaurant according to established procedures, including cash reconciliation and securing the premises.
• Assist with food preparation, cooking, and serving when needed to support the team and maintain service speed.
• Conduct performance evaluations and provide constructive feedback to crew members.
• Identify and resolve operational issues promptly and effectively.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed