Shift Supervisor - Tim Hortons Bainsville ONroute
About The Position
Working at ONroute means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. You have the chance to work in our busy and fast-paced plazas that feature our leading brands including Tim Hortons, Starbucks, Popeyes, Burger King, Wendy’s, Subway, New York Fries, and our very own retail convenience outlet - ON Market. You won’t get this kind of experience anywhere else! The primary purpose of a SHIFT SUPERVISOR is to support management in monitoring the day-to-day activities of employees, aiding in monitoring productivity, responsibility for work, and ensuring that business runs smoothly. The role ensures exceptional customer service is delivered and a positive and safe work environment is created for employees.
Requirements
- Reliable transportation is required as our plazas are located on the 401/ 400 highways, and public transportation is not available.
- Previous experience working in restaurants, food service or retail as a cashier, barista, food prep, customer service/sales associate or team member is always great
- Values align with ONroute's values – Teamwork, Accountability, Agility, Innovation, Integrity & Community Partnership
Responsibilities
- Monitor, Plan and observe the day-to-day activities of employees, co-ordinates breaks, and keeps management informed of area activities and significant issues
- Creates and provides a safe and positive work environment free of harassment and violence
- Models company brand standards and adheres to all policies and SOP’s in a professional manner
- Completes opening, daily and closing procedures/checklist in accordance with company policies
- Follows all company cash handling policies and always maintains proper security of cash, and voids transaction as needed
- Resolves customer complaints in a manner consistent with policy and with customer satisfaction in mind
- Practices excellent food safety and sanitation practices and complies with all H&S standards
- Places and receives product along with performing monthly inventory
- Deliver training in different brands for new employees
- Respond to guest injuries and property damage, complete reports and record timely to HUB/IFM
Benefits
- Flexible hours/ shifts
- Overnight shift premium pay
- Meal allowance provided during shifts
- Benefits plan; Health and Dental coverage
- Employer match Registered Retirement Savings Plan
- Paid Training
- Free uniforms
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
