Shift Supervisor

Better Buzz Coffee Company • Placentia, CA

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About The Position

Better Buzz Coffee Roasters is hiring a Shift Supervisor to help create a fast, friendly, and genuine guest experience while leading shift operations. The role works across café positions, including preparing beverages and made-to-order food, and supports the team with breaks, meal periods, and shift schedules. Shift Supervisors help maintain a clean and safe café, manage deposits, support inventory and waste management, and follow opening and closing procedures. The role requires availability for at least 28 hours per week, including nights, weekends, and holidays, and a mixture of opening, closing, and mid-shifts as business needs dictate.

Better Buzz describes its culture as energetic, community-oriented, and focused on quality, connection, teamwork, and great coffee. The company roasts organic, fair trade, and rainforest-certified coffee weekly and welcomes applicants from all backgrounds.

Requirements

• At least 1 year of experience in coffee, food service, or hospitality is preferred.
• Guest-service focused and solution oriented.
• Passion for great coffee and exceptional guest service.
• Strong communication skills and a positive, solution-oriented attitude.
• Reliable and punctual.
• Available to work at least 28 hours per week, including nights, weekends, and holidays.
• Able to work a mixture of opening, closing, and mid-shifts according to business needs.
• Comfortable working in a fast-paced, team-oriented environment.

Nice To Haves

• Previous fast-paced coffee experience.
• Prior supervisory experience.
• Drive-thru experience.

Responsibilities

• Deliver the Better Buzz experience through fast, friendly, and genuine service.
• Know the company’s coffee, tea, food, and specialty drinks.
• Prepare and serve beverages and food consistently according to recipe standards.
• Work across café positions, including preparing made-to-order food in the kitchen.
• Help run and administer schedules for breaks, meal periods, and shifts.
• Assist with setup, cleanup, stock work, and special tasks.
• Lead shift duties as directed by the manager on duty.
• Lead store cleanliness and safety, keeping the café ready for guests and teammates.
• Communicate clearly and professionally with guests and team members.
• Balance and manage deposits.
• Participate in inventory and waste management.
• Follow opening and closing duty checklists and procedures.
• Perform other duties at the discretion of the store manager or other members of leadership.

Benefits

• Free drinks and food while on shift.
• 35% discount on retail, food, and drinks when off shift.
• Opportunities for growth and a clear pathway for development.
• Dedicated training with a certified Training Ambassador.
• Paid sick time.
• Competitive industry pay.
• Fun, high-energy work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed