About The Position

Gold Star is hiring Shift Leaders for restaurant locations across Ohio, Kentucky, and Indiana. Shift Leaders help shape the restaurant’s culture, motivate teams, delight customers, and support efficient operations. The role includes leading people, providing customer service, overseeing store operations, and developing financial expertise in running a business. Prior restaurant experience is welcome but not required. Gold Star describes its culture as upbeat, positive, supportive, and family-oriented, and welcomes people from varied backgrounds and stages of life. The hiring process consists of an application, an onsite interview with a Store Manager, an offer, onboarding and training, and a start date arranged with the Store Manager.

Requirements

  • Passionate, service-oriented, friendly, fun, dependable, supportive, and respectful.
  • Ability to lead and inspire others.
  • Outstanding customer service skills.
  • Strong problem-solving capabilities.

Nice To Haves

  • Prior restaurant experience is welcome but not required.

Responsibilities

  • Interview, train, coach, and motivate team members.
  • Ensure exceptional customer experiences and build lasting customer relationships.
  • Open and close the store.
  • Manage inventory and ensure product quality.
  • Support efficient restaurant operations.
  • Build financial expertise in running a business.
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