Shift Supervisor F80, Bronx

Westhab, Inc•New York, NY
•$0 - $24•Onsite

About The Position

The Shift Supervisor is responsible for supervising, performing, and reporting work involving specialized assignments and security systems in a homeless shelter. The facility operates 24 hours a day. The position requires face-to-face relief and mandatory overtime, with flexibility in days and hours of availability. The role supervises security staff during an assigned shift and helps maintain the safety and security of clients and staff.

Requirements

  • High school diploma or GED; proof of education is required.
  • 1–2 years of supervisor experience.
  • Valid New York State Security Guard License.
  • Fire Guard License F80.
  • Certification in Nonviolent Crisis Intervention (CPI).
  • General knowledge of security systems.
  • Ability to solve problems and make decisions based on factual information.
  • Knowledge of video surveillance and fire detection/alarm notification systems.
  • Flexibility in days and hours of availability.
  • Shelter knowledge and familiarity with CARES and DHS shelter protocols.

Responsibilities

  • Train new security officers and residential aide employees in all aspects of the facility.
  • Supervise security staff during the assigned shift, including assigning breaks, posts, and duties.
  • Monitor access control and ensure effective use of the magnetometer and X-ray machine.
  • Respond to incidents and use crisis management to protect staff and clients.
  • Conduct rounds throughout the facility and external premises to prevent, detect, deter, and report hazards, trespassers, and illegal activities.
  • Respond in person to building emergencies and provide guidance and support to line staff and subordinates.
  • Conduct daily security and fire safety system inspections.
  • Fulfill the responsibilities of a Safety Security Officer in their absence.
  • Maintain the safety and security of clients and staff, and provide crisis intervention when needed.
  • Assist the Security Manager in preparing and conducting fire drills.
  • Oversee AWOL family property pack-up and monitor client-property logging for accuracy.
  • Keep managers informed of critical incidents on assigned shifts.
  • Review logbook entries, incident reports, and critical administrative responsibilities for errors and accuracy.
  • Attend meetings and trainings as needed.
  • Check assigned equipment inventory daily and investigate discrepancies.
  • Perform related duties as assigned.
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