shift supervisor - Store# 06802, SEPULVEDA & ANZA

Starbucks Coffee Company•Torrance, CA

10d•$26 - $29

About The Position

As a Shift Supervisor, you lead with craft and heart to make the coffeehouse a warm, welcoming space for the community. You help create meaningful moments for customers and support the preparation of coffee, beverages, and food to Starbucks standards. The role involves directing and coordinating the work of other employees while meeting store operating, customer service, cash-handling, safety, and security standards.

Requirements

At least six months of experience in a position involving constant interaction with customers and fulfilling their requests.
At least six months of experience delegating tasks to other employees and/or coordinating tasks among two or more employees.
Ability to maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
Availability to work flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.
Ability to meet store operating policies and standards, with or without reasonable accommodations.
Ability to direct the work of others.
Ability to learn quickly.
Effective oral communication skills.
Knowledge of the retail environment.
Strong interpersonal skills.
Ability to work as part of a team.
Ability to build relationships.

Responsibilities

Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including requested changes to temperature, ingredient quantities, or ingredients.
Direct and delegate the work of other employees and coordinate tasks among two or more employees.
Fulfill customer requests and help create a welcoming coffeehouse experience.
Meet store operating standards, including quality, cash handling, safety, and security.

Benefits

Medical, dental, and vision insurance
Basic and supplemental life insurance and other voluntary insurance benefits
Short-term and long-term disability
Paid parental leave
Family expansion reimbursement
Paid vacation
Sick time
Additional pay for working on one of eight observed holidays
Eligible participation in a 401(k) retirement plan with employer match
Discounted company stock program (S.I.P.)
Starbucks equity program (Bean Stock)
Quarterly bonus opportunity
Incentivized emergency savings and financial well-being tools
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
Student loan management resources and access to other educational opportunities
Backup care
DACA reimbursement