shift supervisor - Store# 71341, DORCHESTER RD & NETHERBY LANE

Starbucks Coffee Company•North Charleston, SC

8d•$20 - $23

About The Position

As a Shift Supervisor, you lead with craft and heart to create a warm, welcoming coffeehouse where customers can connect. The role involves directing and coordinating the work of other employees, preparing and coaching the preparation of food and beverages to standard recipes or customer specifications, and supporting store operating policies and standards.

Requirements

Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
Be available to work flexible hours, which may include early mornings, evenings, weekends, nights, and holidays.
Have at least six months of experience in a position involving constant interaction with and fulfillment of customer requests.
Have at least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
Ability to direct the work of others.
Ability to learn quickly.
Effective oral communication skills.
Knowledge of the retail environment.
Strong interpersonal skills.
Ability to work as part of a team.
Ability to build relationships.

Responsibilities

Direct and coordinate the work of other employees.
Prepare and coach the preparation of food and beverages according to standard recipes or customer customization, including changes to temperature, ingredient quantities, or ingredient substitutions.
Meet store operating policies and standards for product quality, cash handling, and store safety and security.
Provide quality customer service and fulfill customer requests.

Benefits

Medical, dental, and vision insurance
Basic and supplemental life insurance and other voluntary insurance benefits
Short-term and long-term disability
Paid parental leave
Family expansion reimbursement
Paid vacation, accruing after an introductory period
Sick time
Additional pay for working on one of eight observed holidays
Eligible partners may participate in a 401(k) retirement plan with employer match
Discounted company stock program (S.I.P.)
Starbucks equity program (Bean Stock)
Quarterly bonus opportunity
Incentivized emergency savings and financial well-being tools
Upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan
Student loan management resources and access to other educational opportunities
Backup care
DACA reimbursement