shift supervisor - Store# 03388, GIG HARBOR DT

Starbucks Coffee Company•Gig Harbor, WA

12d•$22 - $25

About The Position

As a Shift Supervisor, you lead with craft and heart to help make the coffeehouse a warm, welcoming space for the community. You help create meaningful customer moments, prepare and coach the preparation of food and beverages to standard recipes or customer specifications, and support store operations and team coordination. Starbucks describes opportunities for partner growth through developmental experiences and offers a range of benefits, subject to eligibility and applicable terms.

Requirements

At least six months of experience in a position involving constant customer interaction and fulfilling customer requests.
At least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
Ability to direct the work of others.
Ability to learn quickly.
Effective oral communication skills.
Knowledge of the retail environment.
Strong interpersonal skills.
Ability to work as part of a team.
Ability to build relationships.
Regular and consistent attendance and punctuality, with or without reasonable accommodation.
Availability to work flexible hours, which may include early mornings, evenings, weekends, nights, and/or holidays.
Ability to meet store operating policies and standards, with or without reasonable accommodations.

Responsibilities

Prepare and coach the preparation of food and beverages according to standard recipes or customer specifications, including requested changes to temperature, ingredient quantities, or ingredients.
Direct and delegate work to other employees and coordinate tasks among employees.
Meet store operating policies and standards for product quality, cash handling, and store safety and security.
Provide customer service by interacting with customers and fulfilling their requests.

Benefits

Medical, dental, and vision insurance.
Basic and supplemental life insurance and other voluntary insurance benefits.
Short-term and long-term disability.
Paid parental leave.
Family expansion reimbursement.
Paid vacation, accruing after an introductory period; the stated annual maximum is up to 40 hours, or 64 hours in California.
Sick time, accrued according to work location.
Additional pay for working on one of eight observed holidays.
Eligible partners may participate in a 401(k) retirement plan with employer match.
Discounted company stock program (S.I.P.).
Starbucks equity program (Bean Stock).
Quarterly bonus opportunity.
Incentivized emergency savings and financial well-being tools.
Upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
Student loan management resources and other educational opportunities.
Backup care.
DACA reimbursement.