Crew Member - Shift Supervisor

LBK • South Dennis, MA

21d • Onsite

About The Position

The Shift Supervisor is an hourly position with advancement opportunities at a Burger King restaurant. This role improves guest satisfaction through restaurant operations, financial controls, and direction of team members during an assigned shift. The Shift Supervisor has full accountability for restaurant operations during assigned shifts when management is not present. The position may be part-time or full-time and offers a flexible schedule.

The role focuses on exceeding guest expectations by delivering hot food promptly, providing friendly service, and maintaining clean surroundings. Paid training is provided, and no experience is necessary.

Requirements

• Must be at least 15 years of age.
• Reliable transportation.
• Able to work a flexible schedule.

Responsibilities

• Supervise, train, motivate, and lead employees to maintain enthusiastic customer service and established speed-of-service guidelines.
• Ensure quality, service, and cleanliness standards are consistently followed during each shift.
• Ensure orders are taken and delivered promptly, accurately, courteously, and with a smile.
• Resolve guest complaints quickly and to the guest’s satisfaction.
• Assist with profit and loss management by maintaining inventory and managing labor costs.
• Ensure policies and procedures are followed according to standards.
• Oversee restaurant operations during assigned shifts when management is not present.

Benefits

• Competitive hourly rate.
• Weekly pay and a daily pay option with early access to earned wages.
• Advancement opportunities.
• Flexible schedule.
• Paid training programs.
• Free uniforms.
• Annual college scholarships for employees and family members.
• Eligible full-time employees may receive paid time off, health insurance, and a 401(k) plan with company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed