Shift Supervisor (Full Time)

Compass Group•Rochester, NY
•Onsite

About The Position

The Shift Supervisor directs associates’ activities during a designated shift and ensures assigned job expectations are met while company policies and procedures are followed. The position is based at Saint John Fisher University in Rochester, New York, and is scheduled full time, Monday through Friday from 4:00 p.m. to 1:00 a.m., with weekends included. Prior culinary and management experience is required. The supervisor trains associates, creates work schedules, evaluates performance, recognizes strong performance, and addresses employees who do not meet reasonable work standards. The role also prepares production or sales reports, monitors quality, productivity, and safety, and serves as a contact for employee complaints and time-off requests. The supervisor may mentor and develop employees and encourage them to pursue advancement. Other duties may be assigned. The position offers free shift meals, coffee and soft drinks, free on-site parking, and a provided chef coat. The advertised pay range is $22.00 to $25.00 per hour. Benefits for full-time associates include training and development opportunities, a retirement plan, associate shopping program, health and wellness programs, a discount marketplace, identity theft protection, pet insurance, and voluntary benefits. Additional full-time benefits include medical, dental, vision, life and AD&D insurance, disability insurance, commuter benefits, an employee assistance program, and flexible spending accounts. Paid and/or unpaid time off may be available under applicable law. Work may be reduced or temporarily unavailable during educational facility breaks; depending on business needs, year-round work may be required, potentially at another location.

Requirements

  • Prior culinary experience is required.
  • Prior management experience is required.
  • Must be able to perform the essential functions satisfactorily, with or without reasonable accommodation.

Responsibilities

  • Direct associates’ activities during a designated shift and ensure assigned job expectations are completed while policies and procedures are maintained.
  • Provide training and create work schedules.
  • Evaluate employee performance, reward high performers, and discipline employees who fail to meet reasonable work standards.
  • Prepare production or sales reports for management.
  • Ensure the unit meets expectations for quality, productivity, and safety.
  • Serve as the contact person for employees with complaints or requests for time off.
  • Mentor and develop employees and encourage them to set goals and pursue advancement.
  • Perform other duties as assigned.

Benefits

  • Free shift meals, coffee and soft drinks, free on-site parking, and a chef coat provided.
  • Opportunities for training and development.
  • Retirement plan.
  • Associate shopping program.
  • Health and wellness programs.
  • Discount marketplace.
  • Identity theft protection.
  • Pet insurance.
  • Voluntary benefits, including critical illness, accident, hospital indemnity, legal services, and auto and home programs.
  • Medical, dental, vision, life and AD&D, and disability insurance for full-time associates.
  • Commuter benefits, employee assistance program, and flexible spending accounts for full-time associates.
  • May be eligible for paid and/or unpaid time off in accordance with applicable laws.
  • Instapay through the One @Work app.
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