Sacramento Midtown - Shift Supervisor

Philz Coffee•Sacramento, CA

4h•Onsite

About The Position

At Philz, we’re doing something bigger than coffee - we’re building culture and community. We believe that warmth, authenticity, kindness, positivity and passion can Better People’s Days — one cup and one customer at a time. As a Team Lead (Shift Supervisor), you'll better people’s days by supervising the daily activities of shifts and supporting a dynamic team of incredible people. Team Leads motivate and inspire our team members and set the bar for superior service and drink quality, all while contributing to a welcoming environment. With everything you do, you’ll embody our Philz Core Values: Obsess Over Customers & Team, In Pursuit of Better, and Be Kind & Keep it Real. You'll be active all day with many responsibilities, including making drinks, preparing food orders, working the register, cleaning and stocking. Our mission of bettering days can’t be met alone, so you’ll partner with a communicative, supportive, and respectful team.

Requirements

a passion for people
a willingness to learn

Nice To Haves

Previous supervisory experience in a fast-paced food and beverage environment is preferred.

Responsibilities

supervising the daily activities of shifts
supporting a dynamic team of incredible people
motivate and inspire our team members
set the bar for superior service and drink quality
contributing to a welcoming environment
Play to your team’s strengths by putting the right people in the right places at the right times.
Be a role model by handcrafting each cup with care and skill alongside an awesome team of Baristas.
Develop strong relationships with customers and the local community.
Assess the performance of your team members, including service and drink quality.
Hold team members accountable to their scheduled shifts, ensure that called out shifts are covered, and breaks/lunches are given.
Communicate performance of team members to Store Leaders and other Shift Supervisors to ensure consistency.
Support promotions and new hires through in-store training.
Help your Store Leader in executing operations and administrative duties.
Be a key leader in implementing and maintaining Philz safety programs.
making drinks
preparing food orders
working the register
cleaning
stocking