shift supervisor - Store# 08307, SHOPS @ BOCA CENTER

Starbucks Coffee Company•Boca Raton, FL

11d•$20 - $23

About The Position

The Shift Supervisor leads with craft and care to create a warm, welcoming coffeehouse where customers feel connected to their community. The role involves guiding the work of other employees, maintaining store operating standards, and preparing and coaching the preparation of food and beverages to standard recipes or customer specifications. The position requires customer-facing experience, task delegation or coordination experience, and availability to work flexible hours, including potentially early mornings, evenings, weekends, nights, and holidays.

Requirements

At least six months of experience in a position requiring constant interaction with customers and fulfillment of customer requests.
At least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
Ability to direct the work of others.
Ability to learn quickly.
Effective oral communication skills.
Knowledge of the retail environment.
Strong interpersonal skills.
Ability to work as part of a team.
Ability to build relationships.
Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
Available to work flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.
Meet store operating policies and standards, with or without reasonable accommodations.

Responsibilities

Direct and coordinate the work of other employees, including delegating tasks or coordinating the tasks of two or more employees.
Prepare and coach the preparation of food and beverages according to standard recipes or customer customizations.
Maintain store operating policies and standards, including product quality, cash handling, and store safety and security.
Provide customer service by interacting with customers and fulfilling their requests.

Benefits

Medical, dental, and vision insurance
Basic and supplemental life insurance and other voluntary insurance benefits
Short-term and long-term disability
Paid parental leave
Family expansion reimbursement
Paid vacation
Sick time
Additional pay for working on one of eight observed holidays
401(k) retirement plan with employer match for eligible partners
Discounted company stock program
Starbucks equity program (Bean Stock)
Quarterly bonus opportunity
Incentivized emergency savings
Financial well-being tools
Upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program
Student loan management resources and other educational opportunities
Backup care
DACA reimbursement