Calabasas - Shift Supervisor

Philz Coffee•Calabasas, CA

1d•$23 - $25•Onsite

About The Position

As a Team Lead (Shift Supervisor) at Philz, you supervise daily shift activities and support a dynamic team. You motivate and inspire team members, set a high standard for customer service and drink quality, and help create a welcoming environment while embodying Philz’s core values: Obsess Over Customers & Team, In Pursuit of Better, and Be Kind & Keep it Real. The role also supports store operations, training, safety programs, and community relationships. Philz describes its workplaces as inclusive, fun, creative, and vibrant, where team members can be themselves, dress as they like, and have schedule flexibility. Prior barista experience is not required; the company says it will provide training. The starting base hourly rate is estimated at $22.55–$24.55, and team members participate in a tip pool that may average an additional $5.00 per hour.

Requirements

Previous supervisory experience in a fast-paced food and beverage environment is preferred.
Passion for people and willingness to learn; prior barista experience is not required.

Nice To Haves

Previous supervisory experience in a fast-paced food and beverage environment.

Responsibilities

Assign team members to appropriate roles based on their strengths and operational needs.
Handcraft drinks alongside baristas and model quality and care.
Build relationships with customers and the local community.
Assess team members’ performance, including service and drink quality.
Hold team members accountable for scheduled shifts, help ensure call-out shifts are covered, and ensure breaks and lunches are provided.
Communicate team-member performance to Store Leaders and other Shift Supervisors.
Support promotions and new hires through in-store training.
Assist the Store Leader with operational and administrative duties.
Help implement and maintain Philz safety programs.