Shift Supervisor (85148)

INTER-CON SECURITY SYSTEMS INC•Austin, TX

2d•$24 - $24•Onsite

About The Position

Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing integrated security solutions to government and commercial customers on four continents. Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con employs over 35,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con is Everywhere Security Matters. We’re looking for an Site/Shift Supervisor who will serve as a customer service champion and support one of the fastest growing, most established technology startups in the world. The ideal candidate is approachable, caring and one who can enforce safety and security standards. Our client is looking for someone who will help instill a fun, welcoming, safe, and secure environment for all of their employees and guests. The best candidates will be incredibly personable and outgoing, culturally attuned, adaptable, and assist others with kindness and respect. The Site/Shift Supervisor will be fully trained in customer service as well as all necessary security measures; they undergo 80 hours of comprehensive training in wellness procedures and security techniques, including threat detection, de-escalation and response.

Requirements

Be a minimum of 18 years of age
Be eligible to work in the United States
Possess a high school diploma or GED equivalent
Possess a guard card or BSIS Certified and First Aid CPR/AED Certified – required. Training available, if needed.
Previous experience working in concierge/reception, security roles a plus
Possess courteous behavior and able to interact and manage contact with general public
Ability to stay calm and focused in stressful situations

Responsibilities

Greet and process all personnel and visitors, administering appropriate badge identification, and providing assistance when necessary
Answer all incoming calls, appropriately directing them and logging voicemail
Report/monitor suspicious persons, calls and/or events, in coordination with Client and Inter-Con Security/Facility stakeholders
Additional duties (i.e. Parking Validation, Package Tracking, Security Access/Video Monitoring), as required
Assist in emergency safety/security response efforts