Temp Shift Supervisor

Jushi•Philadelphia, PA

About The Position

The Shift Supervisor partners with the Dispensary Manager to lead the team and exemplify service, dedication, pace, and energy. The role is primarily responsible for receiving deliveries, entering inventory data, restocking products, and maintaining products in FIFO order. The supervisor mentors and motivates the team while helping ensure store operations run smoothly, accurately, and in compliance with applicable rules and regulations.

Requirements

High school diploma or GED.
At least 2 years of combined experience in a dispensary, call center, retail, sales, hospitality, or customer service.
Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals.
High-level critical thinking, attention to detail, mathematical, language, and reasoning skills.
Comfort with arithmetic involving fractions and decimals, as well as high-volume cash handling.
Ability to work a flexible schedule that includes weekends and holidays.

Nice To Haves

Associate or bachelor's degree in any field.
Experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality.

Responsibilities

Uphold established sales and customer service policies to promote customer satisfaction.
Maintain in-depth knowledge of store products and strains, keep up with industry-wide product knowledge, and share knowledge with team members.
Monitor and maintain inventory levels, ensure a suitable product assortment, and communicate inventory action items to the Store Manager.
Assist Patient Care Specialists with patient consultations and help employees understand product choices and how cannabis consumption methods may affect patients.
Receive deliveries in the Inventory Room, verify manifests, and map deliveries in MJ Freeway; promptly report discrepancies to the G/P & Inventory Manager.
Complete or delegate shift tasks, including cash handling, discount application, paperwork and ID verification, safety and security compliance, store cleanliness, communication, issue reporting, daily update emails, and opening and closing duties.
Work with the Management team to ensure store operations run smoothly, accurately, and in compliance with applicable rules and regulations.
Lead onboarding and training of new Patient Care Specialists in partnership with the Store Manager.
Complete all MOD cash and inventory functions for closing procedures.
Follow safety and security procedures for opening and closing.
Provide needed assistance, including oversight and coverage outside the assigned region, as required.