Temp Shift Supervisor

Jushi•Philadelphia, PA

About The Position

The Shift Supervisor partners with the Dispensary Manager to lead the team and sets an example through service, dedication, pace, and energy. The role is primarily responsible for receiving deliveries, entering inventory data, restocking products on the sales floor, and ensuring products remain in FIFO order. The Shift Supervisor mentors and motivates team members while maintaining a positive, can-do attitude. The position also supports daily retail operations, patient service, staff training, and compliance with applicable rules and regulations.

Requirements

High school diploma or GED required.
At least 2 years of combined experience in a dispensary, call center, retail, sales, hospitality, or customer service role.
Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals.
Strong critical-thinking, attention-to-detail, mathematical, language, and reasoning skills.
Comfort with adding, subtracting, multiplying, and dividing fractions and decimals, and with high-volume cash handling.
Ability to work a flexible schedule that includes weekends and holidays.
Ability to perform the physical activities and meet the physical requirements described in the posting.

Nice To Haves

Associate or bachelor’s degree in any field preferred.
Study or experience emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality.

Responsibilities

Follow established sales and customer-service policies to support customer satisfaction.
Maintain detailed knowledge of store products and strains and broader industry products; share knowledge with team members.
Monitor and maintain inventory levels, ensure an appropriate product assortment, and communicate inventory action items to the Store Manager.
Assist Patient Care Specialists with patient consultations and product recommendations, including explaining how different cannabis consumption methods may affect patients.
Receive deliveries in the Inventory Room, verify manifests, and enter delivery information in MJ Freeway; report discrepancies immediately to the G/P & Inventory Manager.
Complete and appropriately delegate shift tasks, including cash handling and discount application; checking patient paperwork, documentation, and IDs; following security and safety procedures; maintaining a clean, organized store; communicating with management and coworkers; reporting team or patient issues; sending end-of-day update emails; and completing opening and closing duties.
Work with the Management team to keep retail operations running smoothly, accurately, and in compliance with applicable rules and regulations.
Help onboard and train new Patient Care Specialists in partnership with the Store Manager.
Complete all manager-on-duty cash and inventory functions for closing procedures.
Follow safety and security procedures when opening and closing.
Provide needed assistance, oversight, or coverage outside the assigned region when required.