Shift Supervisor

CVS Health • San Jose, CA

13d • Onsite

About The Position

The Shift Supervisor supports the CVS Store Management team in executing store operations and performance while building customer loyalty through excellent service. When no manager or Operations Supervisor is onsite, this role leads store staff, keeps operations running smoothly, and ensures completion of opening and closing procedures. The role is part-time, with an anticipated schedule of 22 hours per week.

Requirements

• Deductive reasoning ability, analytical skills, and computer skills.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts.
• Ability to work overtime as needed and respond to urgent store issues.

Nice To Haves

• Experience as a retail supervisor.
• High school diploma or equivalent (preferred but not required).

Responsibilities

• Work effectively with store management and store crews.
• Supervise store crew by assigning, directing, and following up on activities.
• Communicate information effectively to and from store management and crews.
• Help customers with questions, problems, and complaints.
• Promote CVS’s customer service culture by greeting customers, offering help, and thanking them.
• Handle customer relations issues according to company policy and promote a positive shopping experience.
• Maintain customer and patient confidentiality.
• Price merchandise and stock shelves.
• Execute displays, signage, and inventory for weekly, promotional, and seasonal merchandise.
• Execute the display and maintenance of off-shelf merchandise.
• Reset departments according to planograms (POGs).
• Lead store staff and ensure smooth operations and completion of opening and closing procedures when no manager or Operations Supervisor is onsite.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED