shift supervisor - Store# 83614, PINE & SPRUCE

Starbucks Coffee Company•Deming, NM

9d•$19 - $22

About The Position

As a Shift Supervisor at Starbucks, you will help create a warm and welcoming coffeehouse where each cup of coffee can spark connection. You will lead your shift with craft and care, help make the coffeehouse welcoming to the community, and support the preparation of food and beverages to Starbucks standards. The role requires customer service experience, the ability to coordinate and delegate work, and availability for flexible hours that may include mornings, evenings, nights, weekends, and holidays.

Requirements

At least six months of experience in a position requiring constant interaction with customers and fulfillment of customer requests.
At least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
Regular and consistent attendance and punctuality, with or without reasonable accommodation.
Availability to work flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.
Ability to meet store operating policies and standards, including beverage and food quality, cash handling, and store safety and security, with or without reasonable accommodation.
Ability to direct the work of others.
Ability to learn quickly.
Effective oral communication skills.
Knowledge of the retail environment.
Strong interpersonal skills.
Ability to work as part of a team.
Ability to build relationships.

Responsibilities

Lead and direct the work of other employees during a shift.
Delegate tasks and/or coordinate the tasks of two or more employees.
Prepare and coach the preparation of food and beverages according to standard recipes or customer customizations.
Meet store operating policies and standards for product quality, cash handling, and store safety and security.
Interact with customers and fulfill their requests.

Benefits

Medical, dental, and vision insurance.
Basic and supplemental life insurance and other voluntary insurance benefits.
Short-term and long-term disability.
Paid parental leave and family expansion reimbursement.
Paid vacation that accrues after an introductory period; the stated accrual is up to 40 hours annually, or 64 hours in California.
Sick time, accrued at one hour for every 25 or 30 hours worked, depending on work location.
Additional pay for working on one of eight observed holidays.
Eligible participation in a 401(k) retirement plan with employer match.
Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock).
Quarterly bonus opportunity.
Incentivized emergency savings and financial well-being tools.
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
Student loan management resources and access to other educational opportunities.
Backup care and DACA reimbursement.