shift supervisor - Store# 17221, HWY 69 & OLIVE STREET - CULLMAN

Starbucks Coffee Company•Cullman, AL
•$19 - $22

About The Position

As a Shift Supervisor, you will lead with craft and care to help make the coffeehouse a warm, welcoming space for the community. You will prepare and coach the preparation of food and beverages to standard recipes or customer specifications, and direct and coordinate the work of other employees. The role requires meeting store operating standards for product quality, cash handling, safety, and security.

Requirements

  • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
  • Be available to work flexible hours, which may include early mornings, evenings, weekends, nights, and holidays.
  • Have at least six months of experience in a position involving constant interaction with customers and fulfillment of their requests.
  • Have at least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
  • Ability to direct the work of others.
  • Ability to learn quickly.
  • Effective oral communication skills.
  • Knowledge of the retail environment.
  • Strong interpersonal skills.
  • Ability to work as part of a team.
  • Ability to build relationships.

Responsibilities

  • Direct and delegate the work of other employees.
  • Prepare and coach the preparation of food and beverages to standard recipes or customized customer specifications.
  • Meet store operating policies and standards for quality beverages and food, cash handling, and store safety and security.
  • Provide customer service and fulfill customer requests.

Benefits

  • Medical, dental, and vision insurance
  • Basic and supplemental life insurance and other voluntary insurance benefits
  • Short-term and long-term disability
  • Paid parental leave
  • Family expansion reimbursement
  • Paid vacation
  • Sick time
  • Additional pay for working on one of eight observed holidays
  • 401(k) retirement plan with employer match for eligible partners
  • Discounted company stock program
  • Starbucks equity program (Bean Stock)
  • Quarterly bonus opportunity
  • Incentivized emergency savings
  • Financial well-being tools
  • Upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan
  • Student loan management resources
  • Access to other educational opportunities
  • Backup care
  • DACA reimbursement
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