shift supervisor - Store# 47023, HWY 69 & SKYLAND - TUSCALOOSA
About The Position
As a Shift Supervisor, you will lead with craft and heart to help create a warm, welcoming coffeehouse where customers and community members can connect. You will help ensure each shift delivers quality coffee, food, and customer experiences while supporting and directing other employees. The role includes preparing and coaching the preparation of beverages and food according to standard recipes or customer customizations, and meeting store operating policies and standards for service, cash handling, safety, and security. The position requires customer-interaction experience and experience delegating or coordinating the work of other employees. Starbucks describes its benefits and development opportunities as supporting partners’ growth. Compensation decisions depend on the position, candidate, and geographic location; no salary range is specified.
Requirements
- At least six months of experience in a position requiring constant interaction with customers and fulfillment of their requests.
- At least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
- Availability to work flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.
- Ability to direct the work of others.
- Ability to learn quickly.
- Effective oral communication skills.
- Knowledge of the retail environment.
- Strong interpersonal skills.
- Ability to work as part of a team.
- Ability to build relationships.
- Ability to meet store operating policies and standards, with or without reasonable accommodation.
Responsibilities
- Lead shifts and direct the work of other employees.
- Prepare and coach the preparation of food and beverages according to standard recipes and customer customizations, including requested recipe changes.
- Meet store operating policies and standards, including quality beverage and food preparation, cash handling, and store safety and security.
- Provide customer service by interacting with customers and fulfilling their requests.
- Maintain regular and consistent attendance and punctuality.
Benefits
- Medical, dental, and vision insurance.
- Basic and supplemental life insurance and other voluntary insurance benefits.
- Short-term and long-term disability.
- Paid parental leave.
- Family expansion reimbursement.
- Paid vacation, accruing after an introductory period; annual maximum is 40 hours (64 hours in California).
- Sick time, accrued at one hour for every 25 or 30 hours worked depending on work location.
- Additional pay for working on one of eight observed holidays.
- Eligible partners may participate in a 401(k) retirement plan with employer match.
- Discounted company stock program (S.I.P.).
- Starbucks equity program (Bean Stock).
- Quarterly bonus opportunity.
- Incentivized emergency savings and financial well-being tools.
- 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
- Student loan management resources and access to other educational opportunities.
- Backup care.
- DACA reimbursement.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
