shift supervisor - Store# 58265, HWY 20 & I-94

Starbucks Coffee Company•Sturtevant, WI

2d•$19 - $22

About The Position

As a Shift Supervisor, you will lead with craft and heart to make the coffeehouse a welcoming space for the community. You will help create meaningful customer experiences and support the preparation of beverages and food to Starbucks standards, while directing and coordinating the work of other employees. The role requires flexible availability, including the possibility of early mornings, evenings, weekends, nights, and holidays.

Requirements

Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
Available to work flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.
Meet store operating policies and standards, including providing quality beverages and food products, cash handling, and store safety and security, with or without reasonable accommodations.
At least six months of experience in a position requiring constant interaction with and fulfillment of customer requests.
At least six months of experience delegating tasks to other employees and/or coordinating tasks of two or more employees.
Ability to direct the work of others.
Ability to learn quickly.
Effective oral communication skills.
Knowledge of the retail environment.
Strong interpersonal skills.
Ability to work as part of a team.
Ability to build relationships.

Responsibilities

Direct and coordinate the work of other employees.
Prepare and coach the preparation of food and beverages according to standard recipes or customer customizations.
Meet store operating policies and standards for product quality, cash handling, and store safety and security.
Provide customer service by interacting with customers and fulfilling their requests.

Benefits

Medical, dental, and vision insurance.
Basic and supplemental life insurance and other voluntary insurance benefits.
Short-term and long-term disability.
Paid parental leave.
Family expansion reimbursement.
Paid vacation, accruing after an introductory period; the stated annual maximum is 40 hours, or 64 hours in California.
Sick time, accrued at one hour for every 25 or 30 hours worked depending on work location.
Additional pay for working on one of eight observed holidays.
Eligible participation in a 401(k) retirement plan with employer match.
Discounted company stock program (S.I.P.).
Starbucks equity program (Bean Stock).
Quarterly bonus opportunity.
Incentivized emergency savings and financial well-being tools.
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
Student loan management resources and access to other educational opportunities.
Backup care.
DACA reimbursement.