Shift Manager- Academy

Super Star Car Wash • Colorado Springs, CO

7d

About The Position

Shift Managers are operational leaders responsible for daily business execution. As Manager-on-Duty, the Shift Manager is accountable for onsite culture, team performance, safety, service execution, and the overall guest experience. The role suits leaders who thrive in fast-paced environments, enjoy developing people, and want a pathway into higher-level operational leadership. Shift Managers rotate through defined areas of responsibility to build leadership, business, and operational skills.

Requirements

• At least 18 years of age.
• High school diploma or GED.
• Minimum of 1 year of supervisory or leadership experience.
• Ability to lead teams, make decisions, and drive results.
• High integrity and professionalism.
• Strong communication and problem-solving skills.
• Ability to motivate, coach, and hold others accountable.
• Comfort working outdoors in all weather conditions.
• Energy, adaptability, and a hands-on leadership style.

Nice To Haves

• Retail, hospitality, or car wash experience.

Responsibilities

• Own daily shift execution, including staffing, business flow, safety, and service standards.
• Serve as Manager-on-Duty and resolve guest and team issues with confidence and discretion.
• Ensure smooth shift transitions through clear communication and follow-through.
• Execute opening and closing procedures and maintain operational readiness.
• Lead, coach, and hold team members accountable to operational standards.
• Provide hands-on coaching and celebrate and recognize team members.
• Support training completion and promote engagement and accountability.
• Model company values and enforce policies and procedures.
• Identify safety risks proactively and address issues immediately.
• Ensure consistent execution of brand and cleanliness standards.
• Rotate through people and staffing leadership, sales and training leadership, and operations and tunnel leadership focus areas.
• Support scheduling, onboarding, attendance tracking, performance documentation, and training compliance.
• Lead team training, coach sales behaviors, support certification, and identify development gaps.
• Oversee site cleanliness, equipment readiness, preventive maintenance coordination, and lot organization.

Benefits

• Medical, dental, and vision coverage.
• Short-term disability, long-term disability, and life insurance options.
• 401(k) eligibility with company match.
• Free unlimited car washes.
• Accrued vacation time.
• Sick time in accordance with state law.
• Tuition reimbursement.
• Clear career path into higher levels of operations leadership.
• Hands-on leadership experience with real decision-making authority.
• Supportive leadership team and structured development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED