Shift Manager (Jamba Kalihi & NEX - Honolulu, HI)
About The Position
Little Caesars is seeking motivated, customer-focused Shift Managers to lead daily restaurant operations across two Honolulu locations: North King Street and Navy Exchange. The Shift Manager supports restaurant leadership by directing team members during assigned shifts, delivering strong guest experiences, maintaining product quality and food safety, and supporting an effective, positive workplace. This role offers opportunities to build leadership, operational, people-management, and business skills, with potential for career advancement. The position is listed as full-time and part-time, with day, evening, weekend, and holiday shifts available. Schedules are designed to accommodate personal, educational, and family commitments. The hourly pay range is $17.00–$19.00. Little Caesars describes its workplace culture as fun and supportive, emphasizing teamwork, respect, recognition, and opportunities for employees to learn and grow. Employment is at will. The company is an Equal Opportunity Employer committed to an inclusive workplace.
Requirements
- Must be at least 18 years old.
- Current TB clearance as required by State of Hawaii regulations.
- High school diploma, GED, or equivalent experience.
- At least one year of restaurant, food service, retail, or customer service experience.
- Strong communication, decision-making, and organizational skills.
- Basic math, cash handling, and computer skills.
- Ability to work effectively in a fast-paced environment.
- Ability to stand, walk, bend, reach, lift, and perform repetitive tasks throughout a shift.
- Ability to safely handle and prepare food products.
- Ability to distinguish products by appearance, smell, and taste as necessary to perform essential job functions.
- Ability to understand and follow verbal and written instructions in English.
Nice To Haves
- Prior experience leading, coaching, or supervising employees.
- Previous shift lead, supervisor, assistant manager, or restaurant leadership experience.
- Experience with scheduling, cash management, inventory, and food safety practices.
- Familiarity with point-of-sale (POS) systems, tablets, smartphones, and basic business software.
- Knowledge of restaurant operations, labor management, and customer service best practices.
- Food safety certification or willingness to obtain certification as required.
Responsibilities
- Lead and direct team members during assigned shifts.
- Deliver exceptional customer service and resolve guest concerns professionally.
- Maintain product quality, food safety, and cleanliness standards.
- Supervise food preparation, production, and service execution.
- Open and close the restaurant according to company standards.
- Manage cash handling, deposits, and daily shift reporting.
- Monitor labor, productivity, and operational performance during shifts.
- Train, coach, and develop team members.
- Promote a positive, team-oriented workplace culture.
- Maintain compliance with company policies and local health regulations.
- Assist with inventory management, receiving deliveries, and stocking.
- Support hiring, onboarding, and team development as directed.
- Perform other duties as assigned.
Benefits
- Employee discounts on food and merchandise.
- Paid training programs.
- Leadership development opportunities.
- Career advancement pathways.
- Free uniforms.
- Health benefits available for eligible employees.
- Flexible scheduling.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
