Shift Manager - 1063

Five Guys • Merrick, NY

6d

About The Position

At Five Guys, Shift Managers are trained to perform all duties of Crew Members and Shift Leaders, with the additional responsibility of directing a restaurant’s daily operations when the General Manager is absent. They help ensure company standards are met across product preparation and delivery, customer relations, restaurant maintenance, team and inventory management, and other duties as required or assigned.

The role offers a fast-paced, high-energy restaurant environment focused on food quality, food safety, and customer service. Most locations operate from 11:00 a.m. to 10:00 p.m. and do not have drive-thrus. The posted pay is $21.00 per hour, plus tips and bonus opportunities. Eligible employees may receive benefits including medical, dental, vision, pet insurance, and a 401(k) with company match. Additional offerings include an Employee Assistance Program, an Employee Relief Fund, free meals while working, and Secret Shopper bonuses. Five Guys emphasizes career growth and promotion from within.

Requirements

• 1–2 years of supervisory experience in a food service or retail environment is preferred.
• Be honest, energetic, motivational, and fun.
• Set high standards for yourself and your team.
• Show humility, exceed expectations, do the right thing, and lead by example.

Nice To Haves

• 1–2 years of supervisory experience in a food service or retail environment.

Responsibilities

• Perform the duties of Crew Members and Shift Leaders.
• Direct a restaurant’s daily operations in the General Manager’s absence.
• Ensure compliance with company standards for product preparation and delivery.
• Maintain customer relations and high standards of customer service.
• Oversee restaurant maintenance, team management, and inventory management.
• Complete other duties as required or assigned.
• Set a positive example and help create a great workplace for the team.
• Serve quality food with a friendly, customer-focused approach.

Benefits

• Medical insurance, based on eligibility.
• Dental insurance, based on eligibility.
• Vision insurance, based on eligibility.
• Pet insurance.
• 401(k) with company match, based on eligibility.
• Employee Assistance Program.
• Employee Relief Fund.
• Secret Shopper bonus plan.
• Free meals while working.
• Tips and bonus opportunities.
• Career growth opportunities, with emphasis on promotion from within.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed