Shift Manager

AES Restaurant Group•Greensboro, NC

About The Position

AES Restaurant Group, LLC is a Northern Indiana-based Arby’s franchisee operating restaurants across 344 locations in 20 states. The company describes itself as goal-oriented and guided by the belief that “Attitude Equals Success.” The Shift Manager oversees restaurant operations and directs team members during assigned shifts to ensure outstanding service and guest satisfaction. This role has full accountability for restaurant operations when management is not present and works with the General and Assistant Manager to achieve goals for restaurant operations, guest satisfaction, customer service, speed of service, quality control, and workplace safety. The Shift Manager uses restaurant systems and tools, including the Systems Board and RTI Task Lists, and follows government regulations, employment law, food safety and operations policies, and accounting controls. AES says it offers part-time shifts, health insurance, PTO, and an employee rewards and recognition program. The posting also states that AES is an Equal Opportunity employer, endeavors to provide reasonable accommodations to qualified applicants with disabilities, and participates in E-Verify.

Requirements

Must have a reliable vehicle and a valid driver’s license.
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Treat others with respect and communicate respectfully.
Coaching and developing others.
Emotional resilience and patience.
Leadership.
Ability to work in a fast-paced environment and think on your feet.
Integrity and commitment to high standards of customer satisfaction.
P&L management.
Operations management.
Restaurant management.
Managing food cost and labor cost.

Responsibilities

Ensure team members provide outstanding service and satisfy guests.
Assist management with training and coaching team members.
Use AES systems to run a great restaurant across all shifts.
Implement restaurant controls, especially cash and inventory controls.
Set and meet restaurant goals for service, operations, and financial results.
Work with the General and Assistant Manager to achieve high performance in restaurant operations, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Use restaurant systems and tools, including the Systems Board and RTI Task Lists.
Follow government regulations, employment law, food safety and operations policies, and accounting controls.