Shift Manager

AES Restaurant Group•Greenup, KY

About The Position

AES Restaurant Group, LLC is a Northern Indiana-based Arby’s franchisee operating restaurants across 344 locations in 20 states. The company describes its values as “Attitude Equals Success.” The Shift Manager oversees restaurant operations and directs team members during assigned shifts to ensure outstanding service and guest satisfaction. The role has full accountability for restaurant operations during shifts when management is not present, and works with the General Manager and Assistant Manager to achieve restaurant goals. AES describes itself as a goal-oriented company where employees can develop their skills.

Requirements

  • Have a reliable vehicle and a valid driver’s license.
  • Be ServSafe certified or capable of obtaining certification.
  • Treat and communicate with others respectfully.
  • Demonstrate coaching and development skills, emotional resilience, patience, and leadership.
  • Be able to work in a fast-paced environment and think on your feet.
  • Maintain high standards of integrity and customer satisfaction.
  • Be able to work in warm and cold temperatures.
  • Be able to stand for 8–10 hours.
  • Be able to lift up to 50 pounds.
  • Be able to climb ladders for general maintenance.
  • Be able to bend, squat, twist, pull, and reach.

Responsibilities

  • Ensure team members provide outstanding service and satisfy guests.
  • Assist management with training and coaching team members.
  • Use AES systems and tools to run the restaurant across shifts, including the Systems Board and RTI Task Lists.
  • Implement restaurant controls, especially cash and inventory controls.
  • Set and meet restaurant goals for service, operations, and financial results.
  • Work with the General Manager and Assistant Manager to achieve strong restaurant operations, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
  • Follow government regulations, employment law, food safety requirements, and operations policies.
  • Implement accounting controls.
  • Manage restaurant operations, food costs, labor costs, and profit-and-loss performance.

Benefits

  • Part-time shifts are offered.
  • Health insurance.
  • Paid time off (PTO).
  • Employee Rewards & Recognition Program.
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