Shift Manager - Patrol Unit (Sadie)

Northeast Security•Boston, MA

24d

About The Position

Northeast Security, Inc. is seeking Shift Managers for a premier account in the Boston, Massachusetts area. The role requires 40 hours per week, with days and scheduled hours varying according to operational needs. Candidates must have open availability for either first and second shifts or second shift and overnight shifts, and must be available on call 24/7. Work may include evenings, nights, weekends, and holidays as scheduled. The Shift Manager must meet Northeast Security’s standards for performing the position’s duties and responsibilities. The role includes reading and interpreting company policies, safety rules, operating instructions, and account procedures; preparing routine reports and correspondence; and communicating effectively with employees and clients. The position also requires sound judgment, the ability to manage multiple issues simultaneously, and the ability to follow written and verbal instructions with minimal direct supervision. Positions are contingent on applicant eligibility, availability, background screening, drug testing, and completion of orientation. A position may be rescinded if background requirements are not met. Reasonable accommodations can be made to enable individuals with disabilities to perform the duties and responsibilities. The employer states that qualified applicants are considered without regard to protected status.

Requirements

High school diploma required.
Eight years of security experience.
Three years of supervisory experience.
One year of scheduling and administration experience.
Clean Massachusetts driver’s license with at least three years of driving history.
CPR/FA certification.
MOAB certification.
Must be available on call 24/7 and have open availability for either first and second shifts or second shift and overnight shifts.
Must complete CORE within 120 days of employment.
Subject to DMV and criminal background checks, drug testing, and orientation.
Internal candidates only: 12 months of continual assignment time at the Prudential Center account.
Ability to read and interpret company policies, safety rules, instructions, and procedural manuals; write routine reports and correspondence; and communicate effectively with employees and clients.
Ability to apply common sense and understanding, manage several issues simultaneously, understand written and verbal instructions with minimal supervision, and assimilate information from multiple sources.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Read and interpret company policies, safety rules, operating and maintenance instructions, and procedural manuals related to the account.
Write routine reports and correspondence, including performance evaluations, employee performance reports, inspection and training forms, and communications to internal and external account contacts.
Communicate clearly and effectively by telephone and in one-on-one and group conversations with employees and clients.
Apply judgment to handle multiple issues simultaneously and follow written and verbal instructions with minimal direct supervision.
Assimilate information from multiple sources to determine a course of action consistent with Northeast Security operating procedures.