Courtesy Patrol - Split Shift

Planned Companies•Oakland, CA
•Onsite

About The Position

Planned Companies is seeking a dedicated and observant Community Patrol Officer to enhance safety and security at residential and commercial properties. This unarmed role focuses on customer service, conflict de-escalation, and maintaining a safe environment through vigilance and proactive communication. The position is located in Oakland, California, and pays $25 per hour. The listed schedule is Sunday and Monday, 11:00 p.m.–7:30 a.m., and Friday and Saturday, 5:30 p.m.–11:45 p.m. (27 hours).

Requirements

  • Prior experience in security, law enforcement, or customer service is preferred.
  • Strong observational and communication skills.
  • Ability to remain calm and professional in stressful situations.
  • Knowledge of de-escalation techniques and conflict resolution strategies.
  • Ability to walk, stand, and drive for extended periods.

Nice To Haves

  • Prior experience in security, law enforcement, or customer service.

Responsibilities

  • Conduct regular foot and vehicle patrols to monitor premises for safety and security concerns.
  • Observe, document, and report unusual activity, maintenance issues, and safety hazards.
  • Assist residents, guests, and employees by offering directions and responding to inquiries.
  • Enforce community rules and policies professionally and respectfully.
  • De-escalate conflicts and handle minor disturbances, contacting emergency services when necessary.
  • Collaborate with local law enforcement and emergency responders as needed.
  • Maintain a detailed log of daily activities and incidents.
  • Assist in emergencies, including fire alarms, medical emergencies, and evacuations.
  • Conduct security checks on doors, windows, and access points to ensure property integrity.

Benefits

  • Full-time employees working 30 or more hours per week are eligible for medical, dental, vision, and other ancillary benefits.
  • All employees, whether full-time or part-time, may participate in the company’s 401(k) plan, which includes an employer match.
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