Shift Manager

AES Restaurant Group • Waverly, OH

7d

About The Position

AES Restaurant Group, LLC, a franchisee of Arby’s, seeks a Shift Manager to oversee restaurant operations and direct team members during assigned shifts. The Shift Manager is accountable for restaurant operations when other management is not present and works with the General Manager and Assistant Manager to achieve performance goals in restaurant operations, guest satisfaction, customer service, speed of service, quality control, and workplace safety. The role uses AES systems and tools, including the Systems Board and RTI Task Lists, and requires following government regulations, employment law, food-safety and operations policies, and accounting controls.

AES describes itself as a goal-oriented company where employees can develop their skills. The company’s stated vision is to be its guests’ favorite fast-food destination. AES is an Equal Opportunity employer and participates in E-Verify.

Requirements

• Have a reliable vehicle and valid driver’s license.
• Be ServSafe certified or capable of obtaining certification.
• Be able to work in warm and cold temperatures.
• Be able to stand for 8–10 hours.
• Be able to lift up to 50 pounds.
• Be able to climb ladders for general maintenance.
• Be able to bend, squat, twist, pull, and reach.
• Demonstrate respectful communication, coaching and development, emotional resilience and patience, leadership, and the ability to work in a fast-paced environment and think on one’s feet.
• Maintain high standards of integrity and customer satisfaction.
• Have skills in P&L management, operations management, restaurant management, and managing food and labor costs.

Responsibilities

• Ensure team members provide outstanding service and satisfy guests.
• Assist management with training and coaching team members.
• Use AES systems to run the restaurant across all shifts.
• Implement restaurant controls, especially cash and inventory controls.
• Set and meet restaurant goals for service, operations, and financial results.
• Work with the General Manager and Assistant Manager to achieve high performance in restaurant operations, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
• Use restaurant systems and tools, including the Systems Board and RTI Task Lists.
• Follow government regulations, employment law, food-safety and operations policies, and accounting controls.

Benefits

• Health insurance
• Paid time off (PTO)
• Employee Rewards & Recognition Program
• Part-time shifts are offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed