shift manager - Store# 64902, WESTFIELD, SOUTHAMPTON RD

Starbucks Coffee Company•Westfield, MA

16d•$21 - $26

About The Position

As a Shift Manager at Starbucks, you will lead with purpose, help create a warm and welcoming space for the community, and prepare for the next step in your Starbucks journey. Through hands-on experience, mentorship, and training, you will learn to run a multi-million-dollar business, lead a team, and create meaningful customer experiences. Starbucks describes the role as a developmental opportunity supported by benefits and growth experiences.

Requirements

One year of retail or customer service management experience; two years preferred, or 4+ years of U.S. military service.
One year supervising the work of others, including teambuilding and coaching.
Strong organizational, interpersonal, and problem-solving skills.
Entrepreneurial mentality and experience in a sales-focused environment.

Nice To Haves

Two years of retail or customer service management experience.

Responsibilities

Lead a team and supervise the work of others.
Help run a multi-million-dollar business.
Create a warm, welcoming space and meaningful customer experiences.
Build teams and coach others.

Benefits

Medical, dental, and vision insurance.
Basic and supplemental life insurance and other voluntary insurance benefits.
Short-term and long-term disability.
Paid parental leave and family expansion reimbursement.
Paid vacation that accrues after an introductory period.
Sick time.
Additional pay for working on one of eight observed holidays.
Eligible partners may participate in a 401(k) retirement plan with employer match.
Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock).
Incentivized emergency savings and financial well-being tools.
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
Student loan management resources and access to other educational opportunities.
Backup care and DACA reimbursement.