Shift Manager (03024) - 6 Clinton St

Domino's Franchise•Bangor, ME

1d•Onsite

About The Position

Domino’s Pizza is hiring Shift Managers as the first step in its management program. Shift Managers are responsible for opening or closing the store and ensuring it operates effectively throughout their shift. They oversee shift operations, set an example for the crew, and follow company policies and procedures. The role involves customer service, order processing, food preparation, inventory and cash controls, paperwork, cleanliness, and supporting store profitability and standards. On-the-job orientation and training are provided. The position may also include delivery duties, which require a valid driver’s license and access to an insured vehicle.

Requirements

Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, written, and telephone communication skills to take and process orders and communicate with customers and coworkers.
Ability to understand and provide correct written instructions.
Hand-eye coordination and the ability to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touchscreen.
Ability to memorize recipes and portion amounts or follow detailed job aids.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
If performing delivery duties, navigational skills to read a map and locate addresses in the designated delivery area.
If performing delivery duties, a valid driver’s license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery.
Ability to perform the physical demands described, including standing, walking, lifting and carrying supplies weighing up to 50 pounds, and occasionally climbing stairs or a ladder.

Responsibilities

Take responsibility for all activities during the shift, including cost, inventory, cash, and customer-relations controls.
Open or close the store and ensure that operations meet company standards.
Set an example for the crew and follow all policies and procedures.
Complete paperwork, manage food, work to a schedule, maintain the store’s image and cleanliness, and support marketing and profitability.
Receive and process telephone orders and enter orders using a computer keyboard or touchscreen.
Handle confidential customer information responsibly and execute credit transactions.
Provide positive, professional customer service in person and by phone.
Work as part of a team, arrive on time, support other workstations, and complete closing duties, including cleaning.
Operate and clean equipment and the facility; prepare ingredients and products and perform assigned workstation duties.
Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
Take inventory and complete associated paperwork.
Make accurate monetary change and perform basic arithmetic for transactions and other duties.
If assigned delivery duties, deliver orders within the designated area, bring products to customers’ doors, and distribute flyers and door hangers.
Unload bulk product deliveries using a hand truck and stock supplies.
Perform other assigned duties, including maintenance and cleaning tasks.