Shift Manager - MILLER

Super Star Car Wash•Buckeye, AZ

17h

About The Position

Super Star Car Wash Shift Managers are operational leaders responsible for daily business execution and serving as Manager-on-Duty. They oversee onsite culture, team performance, safety, service execution, and the overall guest experience. The role involves rotating through defined areas of responsibility to develop leadership, business, and operational skills, with a pathway to higher-level operations leadership.

Requirements

At least 18 years of age.
High school diploma or GED.
Minimum of 1 year of supervisory or leadership experience.
Demonstrated ability to lead teams, make decisions, and drive results.
High integrity and professionalism.
Strong communication and problem-solving skills.
Ability to motivate, coach, and hold others accountable.
Comfort working outdoors in all weather conditions.
Energy, adaptability, and a hands-on leadership style.

Nice To Haves

Retail, hospitality, or car wash experience.

Responsibilities

Own daily shift execution, including staffing, business flow, safety, and service standards.
Serve as Manager-on-Duty and resolve guest and team issues with confidence and discretion.
Ensure smooth shift transitions through clear communication and follow-through.
Execute opening and closing procedures and maintain operational readiness.
Lead, coach, and hold team members accountable to operational standards.
Provide hands-on coaching, celebrate team members, and support training completion.
Promote a culture of engagement and accountability.
Model company values and enforce policies and procedures.
Proactively identify safety risks and address issues immediately.
Ensure consistent execution of brand and cleanliness standards.
Rotate through people and staffing leadership activities, including scheduling, onboarding support, attendance tracking, performance documentation, and training compliance.
Rotate through sales and training leadership activities, including team training, coaching sales behaviors, certification support, and identifying development gaps.
Rotate through operations and tunnel leadership activities, including site cleanliness, equipment readiness, preventive maintenance coordination, and lot organization.