Shift Manager Facilities
About The Position
The Shift Manager Facilities is responsible for ensuring that all work order requests related to mechanical, electrical, HVAC, plumbing, carpentry, painting, and other assigned areas are completed properly and timely to meet safety and service standards during their assigned shift. This role also involves promoting and enforcing safety practices, overseeing personnel matters such as recruitment, hiring, training, and performance reviews, preparing reports for senior management, and managing key security. The Shift Manager is expected to respond to emergencies, direct team members and resources, ensure quality presentation of products, and assist in training and motivating staff. They will also be involved in implementing new procedures, maintaining knowledge of property facilities, scheduling department staff, enforcing attendance policies, and ensuring work is performed with care to prevent damage. The role also includes performing other assigned tasks.
Requirements
- Advanced knowledge of field concepts, principles, practices and procedures
- Significant experience creating, tracking and controlling financial metrics
- Strong supervisory and communication skills
- Must have working ability with Microsoft Word, Excel and Outlook
- Familiarity w/ building systems, HVAC, Plumbing, Kitchen Mechanics, etc.
- Must be 21 years or older
- BA/BS in related field and/or a combination of relevant experience
- Five (5) years of relevant experience with a minimum of two (2) years managing and directing a Facilities Team for a high volume, luxury complex resort/casino
- Must be able to obtain and maintain the appropriate license through the New York State Gaming Commission
- Ability to read, analyze, and interpret documents, such as policy and procedure manuals and other related documents.
- Ability to respond to common inquiries from other Team Members or guests.
- Fluency in English required.
- Ability to write detailed instructions and correspondence.
- Ability to effectively present information in one-on-one and small group situations.
- Ability to compute basic mathematical calculations.
- Ability to decipher various reports and maintains reports upon request.
Responsibilities
- Ensures all work order requests related to mechanical, electrical, HVAC, plumbing, carpentry, painting and other assigned areas are completed properly and timely to meet safety and service standards during assigned shift.
- Promotes and enforces safety practices and procedures within the department.
- Ensures effective recruitment, hiring, training, recognition, coaching, counseling and other personnel related matters are being handled appropriately throughout the departments.
- Facilitates and ensures that performance reviews of all employees within department are complete on a yearly basis.
- Prepares reports of department progress or as required by senior management.
- Responsible for the security of all keys issued, key in inventory, keys destroyed, and keys turned in by other employees during assigned shift.
- Responds to all emergencies per established procedures, provide expertise, directs team members and resources in the event of an emergency during assigned shift.
- Responsible for quality consistent presentation of all products delivered to guest.
- Assists in training, motivating and supervises staff to ensure that employees receive adequate guidance and resources to accomplish established job requirements.
- Implementation of new or improved best practices or procedures.
- Maintain ongoing knowledge of all aspects of the facilities on property.
- Schedules of department and enforces attendance policies.
- Ensures that all work is done with care and no damage occurs.
- Performs other tasks as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
