Shift Leader - Five Guys Shallotte
About The Position
Life’s Food, a family-owned Five Guys franchisee, is hiring a Shift Leader to lead a crew and deliver a Gold Standard guest experience in a fast-paced restaurant. The role involves overseeing kitchen operations, coaching and mentoring Crew Members, maintaining quality and cleanliness, and supporting high-energy customer service. The company emphasizes a servant’s-heart leadership approach, a supportive “No Jerks” culture, and charitable work through its local and global missions. This is a full-time or part-time position. Compensation includes base pay, cash and credit tips, and weekly Secret Shopper bonuses. The role offers a free Five Guys meal each shift and opportunities for advancement to Assistant and General Management. Work takes place in a high-volume, noisy kitchen with hot equipment, varying temperatures, and regular exposure to peanuts and peanut oil.
Requirements
- Previous leadership experience as a Shift Lead, Supervisor, or Manager in food service or retail.
- Ability to thrive in loud, high-volume environments and remain composed during busy periods.
- Reliability, punctuality, a strong work ethic, and a willingness to help the team.
- Ability to stand and walk for up to 8 hours per shift, with scheduled breaks.
- Ability to regularly lift and carry up to 50 pounds, including from floor to shoulder height.
- Ability to push and pull loaded carts, supply bins, and trash or grease receptacles.
- Ability to frequently bend, squat, kneel, and reach overhead or below waist level.
- Ability to use hands repetitively and perform finger-dexterity tasks for POS, food assembly, and wrapping.
- Ability to safely operate hot equipment and tolerate heat, steam, and hot oil.
- Ability to move between hot cook-line areas, cooler areas, and outdoor delivery or trash areas.
- Ability to work effectively in a fast-paced, high-volume, noisy kitchen.
- Close, distance, and peripheral vision sufficient to read tickets, monitor the grill, and operate the register.
- Ability to communicate clearly with guests and teammates and follow safety instructions.
- Ability to regularly handle or be exposed to peanuts, peanut oil, and peanut dust.
Responsibilities
- Oversee the grill, fry station, and dressing table to ensure food is prepared to quality standards.
- Coach and mentor Crew Members, maintain morale, and support the “No Jerks” culture.
- Maintain quality, cleanliness, and speed standards and prepare the team for weekly Secret Shopper visits.
- Lead high-energy customer service, resolve issues, and keep the dining room clean.
- Lead by example and support the team during restaurant operations.
Benefits
- Base pay plus cash and credit tips and weekly Secret Shopper bonuses.
- Free Five Guys meal every shift.
- Professional growth and promotion opportunities to Assistant and General Management.
- Work that supports local and global missions through the Life’s Food initiative.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
