Shift Leader 102

WhiteWater Express Car Wash•Cypress, TX
•$15 - $17

About The Position

WhiteWater Express is hiring a full-time Shift Leader to support car wash operations, assist with team oversight, and provide excellent customer service. This is a fast-paced, active role that involves being on your feet, leading and supporting the team, assisting customers, and helping operations run smoothly throughout the shift. Paid training is provided, and prior car wash experience is not required. WhiteWater Express promotes from within and offers opportunities to advance into management.

Requirements

  • Must be at least 18 years old.
  • High school diploma or equivalent required.
  • Comfortable working outdoors in various weather conditions.
  • Able to lift up to 50 lbs and stay active throughout the shift.
  • Available to work evenings and weekends.
  • Strong communication and team leadership skills.
  • Dependable, motivated, and customer-focused.
  • Ability to follow safety procedures and company policies.
  • Must pass a background check.

Nice To Haves

  • Previous leadership, retail, hospitality, or customer service experience preferred.

Responsibilities

  • Support daily shift operations and assist with team oversight.
  • Ensure team members understand and complete their responsibilities.
  • Provide excellent customer service and resolve customer concerns.
  • Help customers choose wash packages and memberships.
  • Monitor equipment performance and report maintenance needs.
  • Assist with incident reports and operational documentation.
  • Ensure safety policies and procedures are followed.
  • Support store opening and closing procedures.
  • Maintain site cleanliness, organization, and wash quality.
  • Encourage a positive, team-focused work environment.

Benefits

  • $15–$17 per hour starting pay, plus biweekly tips; the posting also mentions $15 hourly pay plus tips.
  • Flexible scheduling.
  • Paid training.
  • Promotion opportunities and career growth into management.
  • 401(k) with company match.
  • Medical, dental, and vision insurance.
  • Free weekly car washes.
  • Performance bonuses.
  • Fun, team-oriented and supportive work environment.
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